TheQuorumHub

Privacy Policy

Your privacy is critically important to us. This policy explains what personal information we collect and how we use it.

Last Updated: February 2026

1. Information We Collect

We collect information you provide directly to us when you use TheQuorumHub:

Account Data: Name, email address, profile photo, and professional bio provided during signup (via Google or email).
Payment Data: We do not store full credit card numbers. All payment processing is handled securely by our partner, Stripe.
Communications: Messages sent to experts, session notes, and support requests.
Usage Data: Device type, browser version, IP address, and pages visited to improve platform performance.

2. How We Use Your Data

We use your information for the following purposes:

To provide, maintain, and improve our services (e.g., connecting Learners with Experts).
To process transactions and send related information, including confirmations and receipts.
To verify the identity of Experts for safety and trust.
To send you technical notices, updates, security alerts, and support messages.
To detect, prevent, and address fraud, abuse, and security issues.

3. Data Sharing & Security

We do not sell your personal data. We share data only with third-party service providers necessary to operate our business:

Stripe: For secure payment processing and payouts.
Cloud Infrastructure: To host our platform (e.g., Vercel, AWS).
Video Providers: To facilitate secure 1:1 video calls.
Legal Requirements: If required by law or to protect the rights and safety of TheQuorumHub and our users.

We use industry-standard encryption (SSL/TLS) for data in transit and rest. However, no method of transmission over the internet is 100% secure.

4. Cookies & Tracking

We use cookies and similar technologies solely for strictly necessary purposes. These are required for the website to function correctly.

Session Cookies: To keep you logged in securely as you navigate between pages.
Security Cookies: To prevent fraud and protect your account from unauthorized access.

We do not use cookies for advertising, marketing, or third-party tracking. Because our cookies are strictly essential for the service you requested, they do not require user consent under current regulations (e.g., GDPR, ePrivacy Directive).

5. Your Rights & Contact

Depending on your location (e.g., EU, California), you may have the right to access, correct, delete, or export your personal data.

If you have questions about this policy or wish to exercise your rights, please contact us:

privacy@thequorumhub.com